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CUSTOMER INFORMATION

Privacy Policy

This Privacy Policy explains the information Noor Naksha may receive when you use this website, place an order, create an account or contact us, and how that information is used to provide our services.

Information We Receive

Information may include your name, phone number, email address, billing or delivery details, account information, order details, custom-order requirements, messages and information your browser or device sends to the website as part of normal site operation.

How We Use Information

We use relevant information to process and deliver orders, manage customer accounts, respond to enquiries, prepare custom orders, provide support, maintain site security and improve the website and customer experience.

Payments & Service Providers

Where payment, delivery, hosting, security or other service providers are involved, necessary information may be processed by those providers so they can perform the requested service. Their own privacy practices may also apply to their systems.

Cookies & Website Functionality

The website and WordPress/WooCommerce components may use cookies or similar browser storage for functions such as login sessions, cart contents, preferences, security and site performance. Browser controls can be used to manage cookies, although disabling necessary cookies may affect site functions.

Data Retention

Order, account and support information may be retained for as long as reasonably needed for customer service, order records, website administration, dispute handling and applicable legal or accounting requirements.

Your Information

If you need help with personal information connected to your Noor Naksha account or order, contact us using the details on the Contact page. We may need to verify the request before changing or providing account-related information.

Policy Updates

This policy may be updated when website features or operating practices change. The current version will be published on this page.